Most AI deployments fail not because the technology isn’t powerful, but because it’s treated as an end in itself rather than a means to achieve business-specific outcomes.
Generative and Agentic AI can reshape productivity and decision-making at a scale few other investments can match. But the organizations seeing real results aren’t chasing raw capability. They’re using AI to augment their people first, capturing near-term productivity gains and preserving institutional knowledge, thereby paving the way for automation to emerge naturally over time.
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